Experiencing water damage can be a devastating event, leaving homeowners and business owners alike feeling overwhelmed and uncertain about the next steps. Whether it’s due to a burst pipe, severe weather, or an unexpected flood, the aftermath requires prompt and effective action to mitigate further damage and restore your space to its original condition. Restorations by Highmark makes this process simple with a clear process, and a support team working with you every step of the way.
Your Support Team
First onsite to guide you through initial steps.
Dry out property and remove water damaged materials.
Work with your insurance to determine scope and price of repair.
Manage the timeline and remain a point of contact throughout project.
Check in throughout the project to ensure highest quality of work.
Executes repair or rebuild of property as needed.
8 Steps To Water Damage Restoration
1. Emergency Response
Stop or repair source of water, identify the type of water loss, and determine next steps.
2. Initiate Mitigation
Isolate the damaged area, remove unsalvageable materials, and start the drying process.
3. Complete Mitigation
Complete mitigation and reconstruction scope and review costs with property owner.
4. Estimate Damages
Complete mitigation and reconstruction scope and review costs with property owner.
5. Insurance Claim
Property owner determines whether or not to use insurance. If so, obtain adjuster info.
6. Insurance Approval
Adjuster and Estimator review scope and costs together with agreement to proceed.
7. Reconstruction
Itemize, clean, and store all salvageable items. Restore property to pre-loss condition.
8. Project Complete
Return stored and cleaned personal items. Project complete.
