Digital Emergency Response Plan

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What is an Emergency Response Plan?

An emergency response plan is a guide detailing the steps and procedures for property owners to follow during building emergencies such as fires, floods, or damaging storms. Without a detailed emergency response plan, many property owners struggle to reopen after a devastating natural disaster.

Infographic illustrating business recovery stats: 25% don't reopen post-disaster, 80% fail if not recovered in a month, 75% fail within three years without plans, and 1 in 5 lack an emergency response plan to maintain resilience.

An Emergency Response Plan Includes:

Documentation of property plans

  • Electrical
  • Water
  • Fire suppression
  • Evacuation
  • Control valves – water and gas

Response plans for

  • Fire/smoke damage
  • Water damage
  • Biohazard damage
  • Storm damage
  • Electrical or gas loss
  • Data/network loss
  • IT damages

Facilities

  • Floor plans
  • Shut offs
  • Vendors
  • Utilities
  • Power resources

Disaster Protocols

  • Emergency contacts
  • Evacuation plans
  • Who’s calling who

Important Records

  • Insurance
  • Contracts
  • Employee Records

Information Technology

  • Servers
  • Data Recovery

Why is a Digital Emergency Response Plan better?

When stored digitally, an emergency response plan can be accessed 24/7 in the event of a fire, storm, or water loss at a commercial property. In addition, any updates made to the plan are available instantaneously to everyone on your team.

Benefits Include

  • No more outdated paper copies
  • Minimize loss of revenue
  • Keep the maintenance team informed and improve morale
  • Clear expectations are set with emergency response providers
  • Instant updates to critical information
  • 24/7 immediate access on your computer, tablet, or phone

Digital Emergency Response Plan Dashboard

As part of our Commercial Damage Restoration Services, Restorations By Highmark offers a digital emergency response plan completely free of charge. This fully functioning app allows property management companies to add emergency response information for an unlimited number of buildings.

Digital Emergency Response Plan dashboard.
Emergency Response Plan for mobile.

Paper Plans

Hard to find in an emergency
Not often kept up to date
Not easily shared

Digital Plans

Quick access via computer, tablet or smartphone
Always current – easily updated
24/7 access for approved users

It’s Never too Early to Plan for Emergencies

To get started on your digital emergency response plan, read Digital Emergency Response Plan – A Property Manager’s Dream Tool, and OSHA’s pre-incident planning recommendations: Fire Service Features of Buildings and Fire Protection Systems. 

Protect Your Property With a Digital Emergency Response Plan

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