Commercial water damage can happen at any time and come from many sources. A leaky roof, burst pipe, sprinkler malfunction, appliance leaks, storm damage, or a tenant’s carelessness can all cause disrupted operations at your commercial property. But that’s not all. At its worst, water damage can also cause lost revenue, misplaced tenants, and ruined flooring, drywall, and appliances. And without swift action, long-term damage can set in including mold growth and structural deterioration.
If your commercial property experiences a water loss, you’ll need the help of a professional water mitigation company to get your building back to its pre-loss condition and minimize downtime for your business.
Tips to Get Your Building Fixed Fast
In most commercial settings, water damage can spread fast and cause extensive damage due to the interconnected plumbing systems, multiple levels, and large square footage. When a commercial water loss occurs, speed is your best defense against escalating damage and costs. Here’s how to accelerate the restoration process:
- Call a Water Mitigation Company Immediately
The longer water sits, the more damage it causes. Have a pre-selected commercial water damage restoration provider that is available 24/7/365 in your emergency response plan so you can call them right away.
- Shut Off the Water Supply
If you’re able, close the specific unit or main water shut-off valve and notify tenants and/or residents that water is currently unavailable.
- Document the Damage
Take photos and videos immediately before the cleanup process begins. You’ll want these to submit with your insurance claim to help ensure you get full coverage for repairs.
- Work with a Full-Service Mitigation Company
Select a mitigation company that also performs property restoration. This can save valuable time and money and eliminate delays. They’ll evaluate the extent of the water damage and provide an estimated cost to repair the building.
- Notify Your Insurance Company
With the full scope of the damage and the estimated costs determined, contact your insurance company to initiate a claim for repairs.
Commercial Water Damage Mitigation and Restoration Process
Once the mitigation and restoration teams are on onsite, the following commercial damage restoration services will be performed to stop the damage and repair your property:
- Emergency Response
If the water damage occurred from a plumbing malfunction, it’s imperative to contact both a plumber and a water mitigation company at the first sign of a water leak. The plumber’s priority will be to stop the source of the leak, while the mitigation company will work to prevent further damage.
- Water Extraction
Water mitigation technicians will use industrial-grade pumps and vacuums to remove standing water. Timing is crucial to prevent structural weakening and mold growth.
- Drying and Dehumidification
Once all visible signs of water are gone, residual moisture must be eliminated using Industrial fans. Moisture meters and thermal imaging cameras are used to ensure no hidden dampness is left behind.
- Cleaning and Sanitization
When water damage occurs, it often comes with health risks, especially if the water comes from a flood or a sewage backup. The mitigation team will use antimicrobial treatments to sanitize surfaces, which can prevent health risks and ensure mold does not develop. The affected areas are continually monitored for any signs of mold growth.
- Structural Repairs
After the water mitigation process is complete, the rebuild can begin. Our commercial water damage repair services include removing and replacing or repairing damaged drywall, flooring, cabinetry, light fixtures, and other materials. The building is returned to its pre-incident state or better.
Key Considerations During Commercial Mitigation and Restoration
One of the biggest challenges property managers face during a water loss is maintaining good relationships with tenants or residents. By helping to minimize major inconveniences, you’ll remain in good standing with those most affected. Here are a few best practices to keep tenants and residents happy:
- Communicate Often
Communication is key to avoid frustrations. Keep everyone informed by providing a timeline and regular updates and include any delays or expected disruptions. Use multiple forms of communication, such as email, text alerts, and posted notices, so you reach everyone.
- Respect Privacy and Security
Allow restoration crews to work behind the scenes to limit tenant and resident interactions. Designate a single entry and exit point, preferably not the main entrance, to help eliminate disruptions and maintain respect for those occupying the building.
- Minimize Noise and Dust
Ensure your mitigation company uses dust containment systems, air scrubbers, and sound-dampening methods whenever possible.
- Offer Temporary Solutions
No water often means no restrooms or kitchens. When this happens, offer alternate workspaces and temporary facilities to reduce the inconvenience.
- Set Realistic Expectations
Commercial water damage can result in disruptions for days or even weeks, depending on the extent of the damage. Keep frustrations low by conveying expectations and always be realistic to avoid false hope.
Twin Cities Water Mitigation Experts
When commercial water damage occurs, the faster you act, the more you can save in money, time, and your reputation. Minimize downtime and keep tenants and residents happy during the process with commercial property restoration services from Restorations by Highmark. Our mitigation team is skilled at conducting large-scale property restoration projects with minimal interruptions. Add us to your emergency response plan, and we’ll be onsite within an hour if your property is in the Twin Cities metro area.
24/7 Emergency Services
If your commercial property receives water, fire, or storm damage, call us right away. Our 24/7 response team can be at your building within an hour if you’re in the Twin Cities metro area.
